Your Retention Sucks. But Your Timing Sucks More.

Your customers start shopping long before they fall off your book. Vera analyzes millions of online and offline intent signals to identify when someone in your book is back in market — while you still have time to save the relationship.

Customer Journey
1
Starts shopping
You don't know
2
Searches online
Still no clue
3
Calls another agency
Nobody tells you
4
Talks to a competitor
Not a peep
5
Switches policies
Maybe
6
Falls off your book
Statement day
TOO LATE
Vera Alert: Customer Back In MarketDetected while you can still act

Stop reading the obituary. Start preventing the funeral.

Millions of online and offline signals. One clear retention opportunity.
What Vera does

What if you knew they were shopping right now?

Vera continuously compares real-time intent signals against your existing customer book. When a customer shows signs that they may be back in market, your team gets the intelligence needed to act — before that customer becomes another lost-policy statistic.

01

Detect

Identify customers showing fresh market activity, as it happens.

02

Prioritize

Focus your team on the customers who need attention now.

03

Retain

Reach out while the relationship can still be protected.

The process

Millions of signals. One very useful answer.

Who in my book needs attention today?

01

Connect your book

Securely provide the customer data needed for matching and monitoring.

02

Vera detects activity

Our system analyzes millions of online and offline intent signals across the market.

03

We identify potential matches

When market activity connects to someone in your book, Vera creates a retention opportunity.

04

Your team acts

Send the alert to your dashboard, CRM, dialer, webhook, API, or assigned agent.

05

You measure the outcome

Track which customers returned to market, which agents responded, and which relationships were saved.

No more calling everyone.No more guessing who is at risk.No more waiting until the end of the month.
Reframe

Your Retention Strategy May Not
Be Broken. Your Timing Is.

You already have agents, account managers, retention scripts, and customer outreach. The problem is knowing who to contact and when. Vera gives your existing team a reason to reach out at the moment the customer may be reconsidering their coverage — not 30 days later when the policy is already gone.

Call the right customer at the right moment — not your entire book, and not after they leave.

Inside Vera

See the health of your book before the statement arrives.

Vera Retention Intelligence dashboard showing matched customers, signals, and outreach status
Agency & downline intelligence

Don't Just Measure Your Retention.
Find Out Where It's Breaking.

Vera can help agencies, brokers, FMOs, and distribution organizations understand the quality of the business being written across their network.

AgencyDownlineAgentState Policy / product typeCarrierEnrollment period30/60/90-day activity
Before investing more money, leads, or resources into an agent or downline, understand whether the customers they enroll are staying — or quietly returning to market.
Not a CRM

Your CRM Knows What Customers Did With You.
Vera Reveals What They're Doing In The Market.

Traditional CRM
Vera
Stores customer history
Detects fresh market activity
Tracks internal interactions
Monitors external intent signals
Shows previous outreach
Identifies potential outreach opportunities
Tells you who your customers are
Helps show who may be shopping again
Requires your team to choose whom to call
Prioritizes customers needing attention

Your CRM holds the records. Vera provides the reason to act.

Who it's for

Built For Anyone With A Book Worth Protecting.

Agencies

Protect the customers you worked hard and paid to acquire.

Brokers & Agents

Know which clients may need help before another agent reaches them.

FMOs & Distribution Groups

Compare retention quality across agents, agencies, and downlines.

Carriers & Enterprises

Turn market activity into actionable customer intelligence at scale.

Under the hood

Powerful Intelligence Without Exposing The Secret Sauce.

Vera evaluates a broad network of online and offline market activity, matches relevant signals to your book, and delivers actionable insights through secure workflows. Your team doesn't need to interpret millions of raw events — Vera turns them into clear retention opportunities.

Secure customer matching
Role-based access
API and webhook delivery
CRM and dialer integrations
Configurable alerts
Audit & activity history
Multi-agency controls
Privacy-conscious data handling
Before you ask

Objection-Busting FAQ

Does this mean the customer has definitely decided to leave? +

No. A signal indicates fresh market activity and an opportunity to reconnect. It is not a guarantee that the customer will change coverage.

How quickly do we receive alerts? +

Vera is designed to surface relevant activity in real time or near real time, depending on the signal and integration.

How do alerts reach my team? +

Through the Vera dashboard or supported CRM, API, webhook, dialer, and notification workflows.

Can we monitor agents and downlines? +

Yes. Multi-agency reporting can show retention activity across teams, agents, states, products, and enrollment periods.

Do we have to contact every customer? +

No. Vera helps prioritize customers based on the recency, strength, and relevance of detected activity.

Is Vera replacing our CRM? +

No. Vera adds external market intelligence to the systems and workflows you already use.

Get contacted

Prefer We Reach Out?

Leave your info and we’ll be in touch within one business day. No pitch deck. No pressure.

Let's fix this

Your Retention Might Suck Today.
Let's Fix It Before Next Month's Statement.

You've already spent the money to acquire the customer. Now give your team a chance to keep them.

No endless presentation. No generic retention lecture. We'll show you how Vera can help protect your actual book.